Privacy Policy
Last Updated: November 5, 2026
At House Of Kix (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from https://houseofkix.com/.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information:
- Products purchased
- Order details
- Transaction information
- Customer service communications
Technical Information:
- IP address
- Browser type and device information
- Website usage information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Manage payments and transactions.
- Arrange shipping and delivery.
- Send order confirmations and shipping updates.
- Respond to customer service requests.
- Improve our website, products, and shopping experience.
- Prevent fraud and protect our customers.
- Send promotional emails and special offers, where permitted by law.
- Analyze website traffic and advertising performance.
3. Payment Information
House Of Kix uses secure third-party payment providers, including Stripe, to process payments.
We accept payment methods such as:
- Visa
- Mastercard
- American Express
- Apple Pay
- Discover
- Cash App
Your payment information is processed securely by our payment providers. We do not directly store your complete credit or debit card details on our website.
Payment providers may collect and process your information according to their own privacy policies and security practices.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.
We may use the following tools:
Google Analytics: To understand website traffic, visitor behavior, and website performance.
Meta Pixel: To measure advertising performance, understand customer interactions, and deliver relevant advertisements on Facebook and Instagram.
Google Ads Conversion Tracking: To measure advertising results and understand which advertisements lead to purchases.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by applicable law, we request consent before using non-essential cookies and tracking technologies.
5. How We Share Your Information
We may share your personal information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors: To securely process transactions.
- Shipping providers: Including USPS, to deliver your orders.
- Analytics providers: Such as Google Analytics, to analyze website performance.
- Advertising platforms: Such as Meta and Google, to measure and improve advertising campaigns.
- Website service providers: To maintain and operate our online store.
We only share information when reasonably necessary for these services or when required by law.
We do not sell your personal information for money.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Although we work to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, where legally permitted.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of certain marketing communications.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is collected and shared.
To exercise your privacy rights, contact us at:
We may need to verify your identity before processing certain requests.
9. Marketing Communications
We may send promotional emails about new products, special offers, discounts, and updates.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
Please note that you may still receive essential transactional communications, such as order confirmations, shipping notifications, and customer service messages.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
House Of Kix
Email: contact@houseofkix.com
Website: https://houseofkix.com/