At HouseofKix, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.
By using HouseofKix, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:
Personal Information
Depending on how you use our website, this may include:
Full name
Email address
Phone number
Billing and shipping address
Order details
Information you provide when contacting customer support
Payment Information
Payments may be processed through third-party payment providers.
HouseofKix does not intentionally store complete payment card information on its own servers. Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.
Technical Information
When you browse our website, certain technical information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring pages
Date and time of visits
General website usage information
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders
Deliver your purchases
Communicate with you about your order
Provide customer support
Respond to questions and requests
Improve our website, products, and services
Prevent fraud, abuse, and unauthorized activity
Maintain website security
Send marketing communications when permitted and where you have provided the appropriate consent
Comply with applicable legal obligations
We do not use your personal information for purposes unrelated to the operation and improvement of HouseofKix unless permitted by law or with your consent where required.
3. Cookies and Similar Technologies
HouseofKix may use cookies and similar technologies to help the website function properly and improve your browsing experience.
Cookies may be used to:
Remember shopping cart items
Maintain website functionality
Understand how visitors use the website
Improve website performance
Remember certain preferences
Support advertising or analytics services, where applicable
You can usually control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
4. Sharing Your Information
We may share limited personal information with trusted third-party service providers when necessary to operate our business.
These may include providers responsible for:
Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Analytics
Customer support
Security and fraud prevention
Marketing services, where applicable
These service providers may only receive information necessary to perform their services.
We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, users, or website.
We do not sell your personal information as a standalone product.
5. Payment Security
Payments made through HouseofKix may be handled by third-party payment processors.
We use reasonable measures to protect information transmitted through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information, passwords, and devices.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Processing and fulfilling orders
Providing customer support
Maintaining business and transaction records
Resolving disputes
Preventing fraud
Complying with legal, tax, accounting, or regulatory obligations
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.
7. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request information about how your personal data is used
To make a privacy-related request, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests.
8. Marketing Communications
If you subscribe to marketing communications from HouseofKix, we may use your email address or other contact information to send you information about products, offers, promotions, or updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication or by contacting us.
Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.
9. Third-Party Links
Our website may contain links to third-party websites or services.
HouseofKix is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party website you visit.
10. Children’s Privacy
HouseofKix is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
11. International Data Transfers
Depending on the services we use, your information may be processed or stored in countries outside the country where you live.
Where applicable, we take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
13. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact HouseofKix through our website’s Contact Us page or through the official customer support contact provided on our website.
HouseofKix
Website: HouseofKix
Privacy & Customer Support: Contact us through our official website.
This Privacy Policy is provided for general website use and should be reviewed and adapted to your actual business practices, payment providers, analytics tools, cookies, shipping partners, and applicable legal requirements.
